Terms & Conditions

Welcome to Yogalz (www.yogalz.com). These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from our store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.

1. About Us

Yogalz is a direct-to-consumer lingerie brand offering comfortable, stylish, and affordable innerwear designed for modern Indian women. Our mission is to empower confidence and celebrate individuality.

2. Use of the Website

  • You must be at least 18 years old to use our website.

  • You agree to use the website for lawful purposes only.

  • You must not misuse the website by introducing viruses, trojans, or any other malicious material.

3. Account Registration

  • You may need to register an account to make a purchase.

  • You are responsible for maintaining the confidentiality of your login credentials.

  • We reserve the right to suspend or terminate your account at any time if we suspect misuse.

4. Product Information

  • We strive to ensure that all product descriptions, images, and prices are accurate.

  • Colors may appear slightly different due to screen settings.

  • All products are subject to availability and we reserve the right to discontinue any item at any time.

5. Pricing & Payment

  • All prices are listed in INR (₹) and inclusive of applicable taxes unless stated otherwise.

  • We accept various modes of payment such as Credit/Debit Cards, UPI, Wallets, and Net Banking.

  • Your payment information is securely processed through our third-party payment partners.

6. Shipping & Delivery

  • Orders are usually dispatched within 1-3 business days.

  • Estimated delivery time is 3–7 working days depending on the location.

  • Delivery delays due to unforeseen circumstances (weather, courier issues, etc.) are not our responsibility.

7. Returns & Exchange

  • Due to hygiene reasons, lingerie items are non-returnable and non-refundable unless there is a manufacturing defect.

  • If your item is defective or incorrect, you must notify us within 48 hours of receiving the order.

  • For detailed information, please refer to our Return Policy page.

8. Intellectual Property

  • All content on this website—including logos, images, text, and designs—is the property of Yogalz and is protected by Indian intellectual property laws.

  • You may not reproduce, distribute, or use any content without written permission.

9. Limitation of Liability

  • Yogalz is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

  • We do not guarantee that our website will be uninterrupted or error-free at all times.

10. Third-Party Links

  • Our website may contain links to external websites. We are not responsible for the content, accuracy, or privacy practices of these websites.

11. Changes to Terms

  • We reserve the right to update or change these Terms at any time.

  • Continued use of the website after such changes constitutes your acceptance of the new Terms.

12. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts of [Your City, India].

13. Contact Us

If you have any questions or concerns about these Terms, you can reach us at:

📧 Email: support@yogalz.com
📍 Address: Plot - 19, 2nd floor, sector- 33, gurgaon-122001